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Support

For Post Nights, published by Post Nights LLC. Write to support@postnights.com — and if it is about a wake-up, say which phone you have.

My wake-up did not ring

In the app, go to You › Test your wake-up. It sets a real wake-up two minutes away, the same kind your plan sets, and asks afterwards whether it rang. It is the only way to know your phone lets it through.

On iPhone, the wake-up is a system alarm on iOS 26 and later. Make sure Post Nights is allowed to set alarms: the app asks the first time, and you can change it in your iPhone’s Settings.

On Android, some phones stop apps in the background to save battery, and that can stop a wake-up. The menus differ between phones and between versions; these are the usual places:

• Samsung: Settings › Apps › Post Nights › Battery: choose Unrestricted. And Settings › Battery › Background usage limits: make sure Post Nights isn’t under Sleeping apps or Deep sleeping apps.
• Xiaomi, Redmi, POCO: Settings › Apps › Manage apps › Post Nights: turn on Autostart.
• OPPO, OnePlus, realme: Settings › Apps › Post Nights › Battery: allow background activity.
• Other phones: Settings › Apps › Post Nights › Battery: choose Unrestricted, or Not optimised.

Then test again.

My subscription

• Cancel in the App Store or Google Play, not in the app — they manage the billing. Deleting the app does not cancel it.
• Already paid on another phone? Use Restore purchase on the subscription screen rather than buying again. It cannot charge you twice.
• Refunds are handled by Apple or Google under their own rules.

My data

• Delete your account, with or without the app installed.
• Export everything, delete only your health data, or withdraw a consent: Settings › Your data, in the app.
• How your roster and plan are handled: the privacy policy and the consumer health data policy.

What Post Nights is not

It is not a medical device, and it does not assess whether you are fit to work. If your sleep is affecting your health, that is worth raising with a doctor.

Who we are

Post Nights LLC
5900 Balcones Dr, Ste 5374, Austin, TX 78731
United States
+1 (512) 955-2518

support@postnights.com